Privacy policy

Effective Date: 5.1.2025

Marins Med ("we," "our," or "us") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website www.marinsmed.com (the "Site"). Please read this Privacy Statement carefully. If you do not agree with the terms of this Privacy Statement, please do not access the Site.

1. Information We Collect

We may collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”), including but not limited to:

  • Contact Information: Name, email address, phone number, and mailing address
  • Payment Information: Billing address and payment details (processed through secure third-party payment processors)
  • Order Details: Product purchases and history
  • User Communications: Information you provide through contact forms, email, or customer service inquiries
  • Device Information: IP address, browser type, operating system, and usage data collected through cookies and similar technologies
  • Survey and Questionnaire Responses: Information you voluntarily provide through surveys, questionnaires, or other feedback mechanisms we may offer.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Communicate with you about your purchase or inquiry
  • Improve our products, services, and website functionality
  • Send marketing communications, if you opt in
  • Comply with legal obligations and protect our rights
  • Analyze feedback collected through surveys and questionnaires to support research and development efforts aimed at improving our products and services.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers who perform services on our behalf (e.g., payment processors, shipping providers)
  • Legal or Government Authorities if required by law or to protect our rights
  • Business Transfers, if we undergo a merger, acquisition, or sale of assets
  • We may use aggregated and de-identified survey or feedback data for research, reporting, or publication purposes that help us improve prosthetic technologies and user experience.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, understand website usage, and improve our services. You can manage your cookie preferences through your browser settings.

5. Your Choices

You may opt out of receiving marketing emails by using the "unsubscribe" link in our emails. You may also contact us to update or delete your personal information, subject to applicable laws.

6. Data Security

We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.

7. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

9. Changes to This Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Statement or our privacy practices, please contact us at:

Marins Med
Info@MarinsMed.com